Artificial Intelligence (AI) has always been around in some way since the 1980s. Recently though it’s being implemented more and more in the workplace. With it being more and more of a big part of the workplace and having such a large impact on people’s jobs it leaves many people with ethical concerns.
AI has started to become a pretty important tool for several types of businesses such as Customer Service, Healthcare, and streaming services to name a few. AI use has started to range from things like chatbots handling customer service or an AI predicting market trends. Artificial intelligence has the potential to make things run smoother, however there is a mixed opinion on its impact in the workplace.
With AI becoming so popular however, there are still quite a few concerns. One of the main concerns with AI being implemented in the workplace has to do with its potential to replace people in jobs that are very repetitive such as fast food, manufacturing, data entry, etc. it’s good for businesses but does cause people who work to have their jobs taken over.
One of the more popular examples of AI in the workplace is McDonalds replacing humans when it comes to taking orders in the drive through. Instead of a person coming over the intercom and taking a customer’s order they will have a robot take your order instead in order to be more efficient.
However, it doesn’t just take over jobs but adds onto different jobs such as healthcare. In certain fields of medical work some AI will help detect mental disorders better than a human doctor is able to, which is a concerning topic to think about. A machine diagnosing people can be a concerning topic to think about because of the fact that they are still very prone to error.
In summary, Artificial Intelligence is becoming a big deal. It’s showing up in lots of different industries and has the potential to improve the workplace for the better, but while it can make our jobs easier and faster there are some important things to think about. AI has the potential to also take away jobs and it’s concerning how AI is starting to become more relied on in fields such as healthcare.
